We appreciate your help and dedication to securing Listrak services. Listrak acknowledges the importance of privacy, security and community outreach. As such, we are committed to verifying and addressing security issues through a coordinated and constructive approach designed to drive the greatest protection for technology users.
Whether you are a Listrak client, consumer, a Listrak vendor, or simply a security enthusiast, you are an important part of this process. Accordingly, we encourage responsible reporting of any confirmed or potential vulnerabilities found within our platform or services.
If you believe that you have found a vulnerability in the Listrak platform or within a Listrak integration, share the details of your discovery privately, including steps to reproduce the issue with Listrak’s Information Security Department at security@listrak.com.
When properly notified of legitimate issues, we will do our best to acknowledge your emailed report, assign resources to investigate and confirm the issue, address potential problems as appropriate for the assessed risk, and notify you upon resolution. Listrak requests the reporter keep any communications regarding the vulnerability confidential. NOTE: Monetary rewards are not guaranteed for validated submissions.
Examples of encouraged submission types include:
Listrak prohibits assessments involving automated scanning tools and any of the following:
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